Photog on Deadline Need Help Please

[RedDoor]

In a bit of a panic as I need to get some DVD's to a client ASAP.

1) I've used ImgBurn for over a year with a BenQ burner. That burner developed mechanical problems with the door so I went out today and got a new burner - an LG GSA-H22N that was highly rated at CDFreaks.com. There doesn't seem to be an updated firmware from LG - guess the drive is that new?

2) I'm using MCC-004 Verbatim discs and converting DVD+R to DVD-ROM.

Any ideas? For what its worth, I get a similar error from Nero - seems to burn OK, but the fails to verify.

Hoping its something simple !!

 

 

Thanks,

 

I 16:33:58 ImgBurn Version 1.2.0.0 started!

I 16:33:58 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2)

I 16:33:58 Initialising SPTI...

I 16:33:58 Searching for SCSI / ATAPI devices...

I 16:33:58 Found 1 DVD-ROM/CD-RW and 1 DVD?RW/RAM!

I 16:35:23 Operation Started!

I 16:35:23 Source File: C:\Documents and Settings\xxxx\My Documents\My Photos\Smith\ProShow\smith.iso

I 16:35:23 Source File Sectors: 215,717 (MODE1/2048)

I 16:35:23 Source File Size: 441,788,416 bytes

I 16:35:23 Source File Application Identifier: PHOTODEX PROSHOW DVD

I 16:35:23 Source File Implementation Identifier: Photodex Proshow DVD

I 16:35:23 Destination Device: [1:0:0] HL-DT-ST DVD-RAM GSA-H22N 1.00 (D:) (ATA)

I 16:35:23 Destination Media Type: DVD+R (Disc ID: MCC-004-00) (Speeds: 4x, 8x, 12x, 16x, 18x)

I 16:35:23 Destination Media Sectors: 2,295,104

I 16:35:23 Write Mode: DVD

I 16:35:23 Write Type: DAO

I 16:35:23 Write Speed: MAX

I 16:35:23 Link Size: Auto

I 16:35:23 Test Mode: No

I 16:35:23 BURN-Proof: Enabled

I 16:35:23 Filling Buffer...

I 16:35:24 Writing LeadIn...

I 16:35:48 Writing Image...

I 16:36:26 Synchronising Cache...

I 16:36:48 Closing Track...

I 16:36:50 Finalising Disc...

I 16:36:55 Operation Successfully Completed! - Duration: 00:01:31

I 16:36:55 Average Write Rate: 11,353 KB/s (8.2x) - Maximum Write Rate: 12,555 KB/s (9.1x)

I 16:36:55 Cycling Tray before Verify...

W 16:37:06 Waiting for device to become ready...

I 16:37:24 Device Ready!

I 16:37:25 Operation Started!

I 16:37:25 Source Device: [1:0:0] HL-DT-ST DVD-RAM GSA-H22N 1.00 (D:) (ATA)

I 16:37:25 Source Media Type: DVD+R (Book Type: DVD-ROM) (Disc ID: MCC-004-00) (Speeds: 4x, 8x, 12x, 16x, 18x)

I 16:37:25 Image File: C:\Documents and Settings\Sharyn Shore\My Documents\My Photos\Smith\ProShow\smith.iso

I 16:37:25 Image File Sectors: 215,717 (MODE1/2048)

I 16:37:25 Image File Size: 441,788,416 bytes

I 16:37:25 Image File Application Identifier: PHOTODEX PROSHOW DVD

I 16:37:25 Image File Implementation Identifier: Photodex Proshow DVD

I 16:37:25 Verifying Sectors...

E 16:37:45 Failed to read Sector 638 - Logical Unit Communication CRC Error (ULTRA-DMA/32)

E 16:37:45 Failed to Verify Sectors!

E 16:37:45 Operation Failed! - Duration: 00:00:20

I 16:37:45 Average Verify Rate: 63 KB/s (0.0x) - Maximum Verify Rate: 493 KB/s (0.4x)

[dontasciime]

just to point out your using an older version of ImgBurn.

 

Have you got that lg as master and on an 80 wire ide cable ? (try another cable) also try with just a 40 wire ide cable

 

try unistalling the ide controller rebooting and let the lg get picked up by windows again.

 

 

you could also try this firmware, this would be at your own risk though, make sure there is no disc in tray and it is closed.

 

101

[polopony]

Dont set the write speed to max either quality is off after 12X I'd set it to 8X you'll get great burns at that speed

[RedDoor]

I did just download the newest ImgBurn.

I have the DVD set as master, but am just using the same cable that I was using with the BenQ. How would I know if 40 or 80 wire and why would I need a different one from the BenQ?

Can you let me know how to uninstall the ide controller? Through Device Manager I assume, but . . .

 

Thanks for the reply and suggestions.

 

 

[RedDoor]

I note that setting it to "max" it actually maxed out at 9.1 and was in the 8x range most of the time. Will changing it to 8x make that much difference? Seems like I read somewhere that setting it too slow (2x etc.) could cause problems as well.

 

Thanks for the reply. I will try again at 8x.

[dontasciime]

the cable from one drive manufacturer should be fine, however you may have a faulty cable, so try another as that crc dma error has been linked to faulty cables. make sure its also not hanging out

 

also the firmware i posted if you updated to 1.01 there is no way back to 1.00 just to let you know.

 

 

 

or you could run this reset

[RedDoor]

I uninstalled and re-booted. I'm going to have to wait until the morning to open up the computer. I did get a ribbon cable with the new burner. I'll go ahead and install it and see what's what. I do appreciate the help. I'll let you know how it turns out.

Right now, I have to go watch the season premier of "Lost" !!

Thanks again.

[RedDoor]

Still no luck.

I have

1) Replaced ribbon cable with one supplied with drive

2) Updated ImgBurn

3) Reduced burn speed from Max to 8X

4) Uninstalled and re-booted as suggested.

As I said, I'm getting similar results with Nero, so I don't think it is an ImgBurn problem per se, but I am getting a large collection of coasters and no client discs!

I've really got to get this sorted somehow.

Thx for any help.

 

I 10:33:30 ImgBurn Version 2.1.0.0 started!

I 10:33:30 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2)

I 10:33:30 Initialising SPTI...

I 10:33:30 Searching for SCSI / ATAPI devices...

I 10:33:33 Found 1 DVD-ROM/CD-RW and 1 DVD?RW/RAM!

I 10:34:35 Operation Started!

I 10:34:35 Source File: C:\Documents and Settings\Sharyn Shore\My Documents\My Photos\Smith\ProShow\smith.iso

I 10:34:35 Source File Sectors: 215,717 (MODE1/2048)

I 10:34:35 Source File Size: 441,788,416 bytes

I 10:34:35 Source File Volume Identifier: PROSHOW DVD

I 10:34:35 Source File Application Identifier: PHOTODEX PROSHOW DVD

I 10:34:35 Source File Implementation Identifier: Photodex Proshow DVD

I 10:34:35 Source File File System(s): ISO9660, UDF (1.02)

I 10:34:35 Destination Device: [1:0:0] HL-DT-ST DVD-RAM GSA-H22N 1.00 (D:) (ATA)

I 10:34:35 Destination Media Type: DVD+R (Disc ID: MCC-004-00) (Speeds: 4x, 8x, 12x, 16x, 18x)

I 10:34:35 Destination Media Sectors: 2,295,104

I 10:34:35 Write Mode: DVD

I 10:34:35 Write Type: DAO

I 10:34:35 Write Speed: 8x

I 10:34:35 Link Size: Auto

I 10:34:35 Test Mode: No

I 10:34:35 BURN-Proof: Enabled

I 10:34:36 Filling Buffer...

I 10:34:37 Writing LeadIn...

I 10:35:01 Writing Image...

I 10:36:21 Synchronising Cache...

I 10:36:58 Closing Track...

I 10:37:00 Finalising Disc...

I 10:37:07 Image MD5: 807e36ece7420422fbcc055642013d39

I 10:37:07 Operation Successfully Completed! - Duration: 00:02:31

I 10:37:07 Average Write Rate: 5,392 KB/s (3.9x) - Maximum Write Rate: 5,618 KB/s (4.1x)

I 10:37:07 Cycling Tray before Verify...

W 10:37:17 Waiting for device to become ready...

I 10:37:36 Device Ready!

I 10:37:36 Operation Started!

I 10:37:36 Source Device: [1:0:0] HL-DT-ST DVD-RAM GSA-H22N 1.00 (D:) (ATA)

I 10:37:36 Source Media Type: DVD+R (Book Type: DVD-ROM) (Disc ID: MCC-004-00) (Speeds: 4x, 8x, 12x, 16x, 18x)

I 10:37:36 Image File: C:\Documents and Settings\Sharyn Shore\My Documents\My Photos\Smith\ProShow\smith.iso

I 10:37:36 Image File Sectors: 215,717 (MODE1/2048)

I 10:37:36 Image File Size: 441,788,416 bytes

I 10:37:36 Image File Volume Identifier: PROSHOW DVD

I 10:37:36 Image File Application Identifier: PHOTODEX PROSHOW DVD

I 10:37:36 Image File Implementation Identifier: Photodex Proshow DVD

I 10:37:36 Image File File System(s): ISO9660, UDF (1.02)

I 10:37:36 Verifying Sectors...

E 11:00:48 Failed to read Sector 293 - Logical Unit Communication CRC Error (ULTRA-DMA/32)

E 11:00:48 Sector 293 maps to File: VIDEO_TS\VIDEO_TS.VOB

E 11:00:48 Failed to Verify Sectors!

E 11:00:48 Operation Failed! - Duration: 00:23:12

I 11:00:48 Average Verify Rate: 0 KB/s (0.0x) - Maximum Verify Rate: 0 KB/s (0.0x)

Edited February 13, 2007 by RedDoor

[lmao2k]

80 pin cable has thinner cables bonded together as opposed to the thicker 40 pin

 

40 pin

 

80 pin

 

Have you tried testing it on a different channel (primary instead of secondary)?

[dontasciime]

which motherboard is it ?

[RedDoor]

Re: cable, I used the one the manufacturer supplied. Based on what you said, I guess it is the thinner 80 pin cable and it was a thicker 40 pin that I took out. Re: motherboard, I can check. But, I had been using the same computer, ImgBurn, same discs, etc for about a year without any real probelms. I don't think this can be it, but is there anyway the iso file can be "corrupted". No real reason to think that, except that I am using an iso file about a year old. It would be a lot of work to re-create the iso from the original photos which is why I saved the iso file.

Anyway, thanks for the input. Do you think the motherboard is important. It is a two year old Dell Dimension 8400 with a Pentium 4 2.8 chip.

[RedDoor]

Here is the motherboard info

Board: Dell Inc. 0J3492

Serial Number: ..CN481114BJ0144.

Bus Clock: 800 megahertz

BIOS: Dell Inc. A05 03/16/2005

Mean anything to you?

Also, I have the DVD burner as master at the end of the cable and my CD burner as slave in the "middle" of the cable. I rarely use the cd burner anymore - should I disconnect it and see what happens?

[dontasciime]

If it were me, I would scan the hard drive for errors that you have the ISO stored on i would also turn off compression on the drive if its on.

I would then after scanning, burn the ISO again then try and verify, if you have any other programs running like anydvd i would stop it first as this can interfere with the verify.

 

It's hard to diagnose when your not in front of something that is going wrong, there are lots of things i would be trying, however i have lots of motherboards to test in etc.

 

Which I/O are you using in ImgBurn ?

[dontasciime]

so you have hard drive as master on primary ide and is there nothing else connected to that cable ?

 

Then you say you have dvd writer connected as master on secondary ide, pull the cd writer off that cable for time being.

 

 

also what does windows say about the dma in use for your hard drives and writer

 

[LIGHTNING UK!]

Your issue isn't image related or disc related (at least not yet!).

 

The log clearly shows it's a DMA issue of some sorts. Something is corrupting the data as it's read from the drive then passed through the I/O subsystem.

 

As you hinted and dontasciime agreed with, remove the cd burner so the dvd one is the only thing on the cable - and it's at the end of the cable. Board one end, drive at the other.

[RedDoor]

I'll dump the cd so the dvd burner is the only thing on that cable. Re-create a new ISO and try to burn it.

Hard drive is fine, no errors or problems in any other respect, etc.

Not sure what you mean by : Which I/O are you using in ImgBurn ?

I really appreciate your suggestions. It is a real puzzler to me why things went south on me all of a sudden.

Thanks for the help.

[RedDoor]

Your issue isn't image related or disc related (at least not yet!).

 

The log clearly shows it's a DMA issue of some sorts. Something is corrupting the data as it's read from the drive then passed through the I/O subsystem.

 

As you hinted and dontasciime agreed with, remove the cd burner so the dvd one is the only thing on the cable - and it's at the end of the cable. Board one end, drive at the other.

Hi Lightning, thanks for your help. I'm going to drop the cd burner now. Yes, board one end of cable, drive at the other. I'd be delighted if it turns out I don't have to re-create the ISO.

 

Thanks

[dontasciime]

open ImgBurn

 

tools /settings / I/O (mine is on SPTI)

[RedDoor]

open ImgBurn

 

tools /settings / I/O (mine is on SPTI)

 

Still no luck. My ImgBurn setting is also on SPTI which I assume is the default since I haven't been to that screen before.

 

My Properties of the Primary IDE channel is the same as yours except I have Mode 4 and you have Mode 6.

As a side note - how do you paste the screen grab in the forum here? Prt Scr works to grab it but paste is greyed out.

 

 

I 12:22:06 ImgBurn Version 2.1.0.0 started!

I 12:22:06 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2)

I 12:22:06 Initialising SPTI...

I 12:22:06 Searching for SCSI / ATAPI devices...

I 12:22:06 Found 1 DVD?RW/RAM!

I 12:23:16 Operation Started!

I 12:23:16 Source File: C:\Documents and Settings\Sharyn Shore\My Documents\ProShow\TCSI Sports\5minv2.iso

I 12:23:16 Source File Sectors: 206,448 (MODE1/2048)

I 12:23:16 Source File Size: 422,805,504 bytes

I 12:23:16 Source File Volume Identifier: PROSHOW DVD

I 12:23:16 Source File Application Identifier: PHOTODEX PROSHOW DVD

I 12:23:16 Source File Implementation Identifier: Photodex Proshow DVD

I 12:23:16 Source File File System(s): ISO9660, UDF (1.02)

I 12:23:16 Destination Device: [1:0:0] HL-DT-ST DVD-RAM GSA-H22N 1.00 (D:) (ATA)

I 12:23:16 Destination Media Type: DVD+R (Disc ID: MCC-004-00) (Speeds: 4x, 8x, 12x, 16x, 18x)

I 12:23:16 Destination Media Sectors: 2,295,104

I 12:23:16 Write Mode: DVD

I 12:23:16 Write Type: DAO

I 12:23:16 Write Speed: 8x

I 12:23:16 Link Size: Auto

I 12:23:16 Test Mode: No

I 12:23:16 BURN-Proof: Enabled

I 12:23:16 Filling Buffer...

I 12:23:16 Writing LeadIn...

I 12:23:40 Writing Image...

I 12:24:55 Synchronising Cache...

I 12:25:34 Closing Track...

I 12:25:36 Finalising Disc...

I 12:25:43 Image MD5: b0efe7e82dd46befa77d622a15a0d9c1

I 12:25:43 Operation Successfully Completed! - Duration: 00:02:27

I 12:25:43 Average Write Rate: 5,505 KB/s (4.0x) - Maximum Write Rate: 5,621 KB/s (4.1x)

I 12:25:43 Cycling Tray before Verify...

W 12:25:53 Waiting for device to become ready...

I 12:26:11 Device Ready!

I 12:26:12 Operation Started!

I 12:26:12 Source Device: [1:0:0] HL-DT-ST DVD-RAM GSA-H22N 1.00 (D:) (ATA)

I 12:26:12 Source Media Type: DVD+R (Book Type: DVD-ROM) (Disc ID: MCC-004-00) (Speeds: 4x, 8x, 12x, 16x, 18x)

I 12:26:12 Image File: C:\Documents and Settings\Sharyn Shore\My Documents\ProShow\TCSI Sports\5minv2.iso

I 12:26:12 Image File Sectors: 206,448 (MODE1/2048)

I 12:26:12 Image File Size: 422,805,504 bytes

I 12:26:12 Image File Volume Identifier: PROSHOW DVD

I 12:26:12 Image File Application Identifier: PHOTODEX PROSHOW DVD

I 12:26:12 Image File Implementation Identifier: Photodex Proshow DVD

I 12:26:12 Image File File System(s): ISO9660, UDF (1.02)

I 12:26:12 Verifying Sectors...

W 12:26:21 Miscompare at LBA: 8840, Offset: 1378, File: VIDEO_TS\VTS_01_1.VOB

W 12:26:21 Device: 0xFF

W 12:26:21 Image File: 0xEF

W 12:26:21 Total Errors in Sector: 1

I 12:26:21 Verifying Sectors...

E 12:26:32 Failed to read Sector 14499 - Logical Unit Communication CRC Error (ULTRA-DMA/32)

E 12:26:32 Sector 14499 maps to File: VIDEO_TS\VTS_01_1.VOB

E 12:26:32 Failed to Verify Sectors!

E 12:26:32 Operation Failed! - Duration: 00:00:20

I 12:26:32 Average Verify Rate: 1,449 KB/s (1.0x) - Maximum Verify Rate: 4,742 KB/s (3.4x)

[dontasciime]

i prt scrn then open mspaint and paste then upload image via imageshack

 

you primary will be the hard drive, what is the secondary one

[dontasciime]

after searching around a bit yesterday and today, your not the only one with this problem, seems to be controller related.

I think you said your system was a dell, so at a guess everything that was in your dell at sale when you got it was set up by dell.

 

Have you got the writer you took out to see if it was set as cable select.

 

Pity you don't have an external enclosure you could put drive in and use usb2 to connect to mobo.

[RedDoor]

i prt scrn then open mspaint and paste then upload image via imageshack

 

you primary will be the hard drive, what is the secondary one

OK! Maybe we are getting to it now. I'll work on getting a screen grab but for now

under IDE/ATA ATAPI controllers, I have

an Ultra ATA storage controller

a SATA AHCI controller, and

Primary IDE controller

 

also I note that above that I have DVD/CD-ROM drives, when I open that all I have listed is CD-ROM, even though I have disconnected it.

 

Having said all that, I don't really have a clue- I'm just parroting back what I see.

[RedDoor]

Edited--

Would an external USB2.0 dvd enclosure bypass these DMA issues? If so, that might be the best/quickest route to take. I've got to get some discs burned and out to clients very soon.

Edited February 13, 2007 by RedDoor

[dontasciime]

using usb2 would possible fix this, depending on the chipset in the enclosure, prolific 3507 should be a good choice, maybe even the older 2506/2507, stay clear of ali chipsets

[RedDoor]

using usb2 would possible fix this, depending on the chipset in the enclosure, prolific 3507 should be a good choice, maybe even the older 2506/2507, stay clear of ali chipsets

OK, I'm going to give that a try. I'll run into town this evening and see what I can pick up.

This is actually the third dvd burner I've had in the PC. The previous two were BenQ1625's. One developed a mechanical fault in the load tray. The other one would have a disc loaded but no program would recognzie it as loaded. Having said that, I've burned hundreds of DVD's with the BenQ's. I can't think of anything I changed - certainly no new hardware. In "turning the clock back" - I took out the LG and re-installed the old cable and each of the two BenQ's. Their original faults still remained - load tray and not recognizing the disk was loaded.

So, here's the plan. I'll try to pick up either/or an external USB enclosure with the chipsets you mentioned or another BenQ1625 (even though two have failed me they at least worked for a time).

Any other ideas?

Thanks for holding my hand on this!