ImgBurn 2.4.0.0 suddenly closes

[warfab]

At the part when ImgBurn 2.4.0.0 is "Getting RAW TOC Information..." from a data CD, it suddenly closes.

 

It didn't happen before in ImgBurn 2.3.2.0 so I decided to check it with the previous version. I extracted 2.3.2.0 from the 2.3.2.0 installer and put it into the ImgBurn directory as ImgBurn_v2.3.2.0.exe. It didn't display the same bug as 2.4.0.0.

 

Lightning, could you help me out?

 

Edit: it also does this with any type of cd.

Edited February 19, 2008 by warfab

[LIGHTNING UK!]

Does this happen on every disc you have in the drive tray?

 

Both CD's and DVD's ?

 

2.4.0.0 has loads of new stuff so it's hard to compare it to previous versions like that. 2.3.2.0 probably didn't issue the command or use it's info in the same way.

 

What drive do you have?

 

Can you copy + paste the info from the panel on the right (from 2.3.2.0 obviously ) when a disc is in the drive that makes 2.4.0.0 close.

 

Many thanks.

[warfab]

Does this happen on every disc you have in the drive tray?

 

Both CD's and DVD's ?

Only on CDs not DVDs

 

 

2.4.0.0 has loads of new stuff so it's hard to compare it to previous versions like that. 2.3.2.0 probably didn't issue the command or use it's info in the same way.

 

What drive do you have?

 

Can you copy + paste the info from the panel on the right (from 2.3.2.0 obviously ) when a disc is in the drive that makes 2.4.0.0 close.

 

Many thanks.

 

HL-DT-ST DVD-RAM GSA-H55L 1.05 (ATA)
Current Profile: CD-ROM

Disc Information:
Status: Complete
Erasable: No
Sessions: 1
Sectors: 353,168
Size: 723,288,064 bytes
Time: 78:30:68 (MM:SS:FF)

TOC Information:
Session 1...
-> Track 01  (Mode 1, LBA: 0 - 353167)
-> LeadOut  (LBA: 353168)

[LIGHTNING UK!]

Blimey, so even that disc makes 2.4.0.0 close down?!

 

I was at least hoping it was something a little more complex.

 

I don't have that exact model drive to test with but I'll give a H22L and H62N a go.

[dontasciime]

I think I have that model drive but what do I need to do just try reading data cd

[warfab]

Blimey, so even that disc makes 2.4.0.0 close down?!

 

I was at least hoping it was something a little more complex.

 

I don't have that exact model drive to test with but I'll give a H22L and H62N a go.

 

Thanks for the assist

[warfab]

I think I have that model drive but what do I need to do just try reading data cd

 

When I put any data cd into the tray with ImgBurn 2.4.0.0, it suddenly closes when it tries to get the RAW TOC information after I close the tray. You can help by telling if the same thing happens to your drive.

 

Also do you have the exact firmware as I do?

[dontasciime]

I 22:29:30 ImgBurn Version 2.4.0.1 Beta started!

I 22:29:30 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2)

I 22:29:30 Total Physical Memory: 3,406,252 KB - Available: 2,885,464 KB

W 22:29:30 Drive C:\ (FAT32) does not support single files > 4 GB in size.

I 22:29:30 Initialising SPTI...

I 22:29:30 Searching for SCSI / ATAPI devices...

I 22:29:31 Found 1 DVD-ROM, 3 DVD±RWs, 3 DVD±RW/RAMs and 1 BD-RE!

I 22:32:29 Operation Started!

I 22:32:29 Source Device: [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.03 (L:) (USB)

I 22:32:29 Source Media Type: CD-R

I 22:32:29 Source Media Sectors: 287,997

I 22:32:29 Source Media Size: 589,817,856 bytes

I 22:32:29 Source Media Volume Identifier: SB_Live!

I 22:32:29 Source Media Application Identifier: Trace Digital POWERWRITE 3 1.3.404

I 22:32:29 Source Media File System(s): ISO9660, Joliet

I 22:32:29 Read Speed (Data/Audio): MAX / MAX

I 22:32:29 Destination File: P:\SB_Live!.iso

I 22:32:29 Destination Free Space: 409,719,910,400 bytes (400,117,100 KB) (390,739 MB) (381 GB)

I 22:32:29 Destination File System: NTFS

I 22:32:29 File Splitting: Auto

I 22:32:32 Reading Session 1 of 1... (1 Track, LBA: 0 - 287996)

I 22:32:32 Reading Track 1 of 1... (MODE1/2048, LBA: 0 - 287996)

I 22:34:31 Exporting Graph Data...

I 22:34:31 Graph Data File: C:\Documents and Settings\Ascii\Application Data\ImgBurn\IBG Files\HL-DT-ST_DVD-RAM_GSA-H55L_1.03_18-FEBRUARY-2008_22-32_N-A.ibg

I 22:34:31 Export Successfully Completed!

I 22:34:31 Operation Successfully Completed! - Duration: 00:02:02

I 22:34:31 Average Read Rate: 4,721 KB/s (31.5x) - Maximum Read Rate: 6,612 KB/s (44.1x)

 

 

 

using beta 2.4.0.1 and firmware 103 so will try with IB 2.4.0.0 and then with 105 firmware 2 secs

 

 

 

can you also try downloading 2.4.0.0 again from mirror 7 (i think) but def from the ImgBurn Hosted one

 

 

 

[Edit] with 2.4.0.0 still with firmware 1.03

 

I 22:39:38 ImgBurn Version 2.4.0.0 started!

I 22:39:38 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2)

I 22:39:38 Total Physical Memory: 3,406,252 KB - Available: 2,881,228 KB

W 22:39:38 Drive C:\ (FAT32) does not support single files > 4 GB in size.

I 22:39:38 Initialising SPTI...

I 22:39:38 Searching for SCSI / ATAPI devices...

I 22:39:39 Found 1 DVD-ROM, 3 DVD±RWs, 3 DVD±RW/RAMs and 1 BD-RE!

I 22:39:52 Operation Started!

I 22:39:52 Source Device: [0:0:0] HL-DT-ST DVD-RAM GSA-H55L 1.03 (L:) (USB)

I 22:39:52 Source Media Type: CD-ROM

I 22:39:52 Source Media Sectors: 252,020

I 22:39:52 Source Media Size: 516,136,960 bytes

I 22:39:52 Source Media Volume Identifier: G71-SVOM03D

I 22:39:52 Source Media Application Identifier: Nero - Burning ROM

I 22:39:52 Source Media File System(s): ISO9660, Joliet

I 22:39:52 Read Speed (Data/Audio): MAX / MAX

I 22:39:52 Destination File: P:\G71-SVOM03D.ISO

I 22:39:52 Destination Free Space: 409,130,090,496 bytes (399,541,104 KB) (390,176 MB) (381 GB)

I 22:39:52 Destination File System: NTFS

I 22:39:52 File Splitting: Auto

I 22:39:52 Reading Session 1 of 1... (1 Track, LBA: 0 - 252019)

I 22:39:52 Reading Track 1 of 1... (MODE1/2048, LBA: 0 - 252019)

I 22:41:43 Exporting Graph Data...

I 22:41:43 Graph Data File: C:\Documents and Settings\Ascii\Application Data\ImgBurn\IBG Files\HL-DT-ST_DVD-RAM_GSA-H55L_1.03_18-FEBRUARY-2008_22-39_N-A.ibg

I 22:41:43 Export Successfully Completed!

I 22:41:44 Operation Successfully Completed! - Duration: 00:01:51

I 22:41:44 Average Read Rate: 4,540 KB/s (30.3x) - Maximum Read Rate: 6,205 KB/s (41.4x)

 

 

will update firmware to 1.05 now

[warfab]

...can you also try downloading 2.4.0.0 again from mirror 7 (i think) but def from the ImgBurn Hosted one

 

Am already using the one from ImgBurn host. I don't download from other mirrors.

[dontasciime]

it was updated again after it was first posted so if you got it in the first few hours I would download it again.

 

And I remember now there was a reason why I did not update my firmware to 1.05 from 1.03 as the 1.05 update is only for H55L drives with older firmware than 1.03 e.g 1.02 1.01 so I will not be updating mine

[LIGHTNING UK!]

Just to be clear, it does it on data cd's, audio ones too etc?

 

I certainly can't reproduce it here and the bit where it's getting that TOC info is in a thread whereby errors should really be caught in try/catch statements.

 

It's got to be something pretty hardcore to totally wipe out the application without even a 'this application has crashed' box from windows.

 

Is anything logged in event viewer?

 

What I/O interface are you using?

 

Assuming it is something in the data returned by the drive that's throwing ImgBurn off, the only way to find out what that is, is to snoop in on the commands. For that you'll need a SPTI sniffing tool (SPTI Tracer)

 

http://club.cdfreaks.com/f86/spti-scsi-tra...ailable-108669/

[warfab]

Just to be clear, it does it on data cd's, audio ones too etc?

Just checked, it also does the same thing with AudioCDs.

 

....Is anything logged in event viewer?

I enabled debug mode but couldn't see the last set of statements since the ImgBurn shutdown so fast.

 

What I/O interface are you using?

SPTI

[warfab]

I've attached the TraceSPTI log from loading a cd into the writer with ImgBurn 2.4.0.0 started.

SptiHook.rar

[LIGHTNING UK!]

Ok, I'm stumped.

 

I can't fault the code, the last 2 calls are identical (apart from 1 byte to go from 'Formatted' to 'Raw' TOC) and there should be a 3rd just after that to get ATIP data. NOTHING happens between them so there is nowhere for it to go wrong!

 

I don't know exactly how the logging tool works so I can't tell if the ATIP one is being sent or not.

 

Either way, it still makes no sense!

 

Any chance you could try the drive in another PC? Or do you have another drive in that PC you could try? Even a virtual drive would probably do!

 

After that, all I can do is make the program display a message box after each of those calls so we'll know if it's returning nicely or not.

[warfab]

Any chance you could try the drive in another PC? Or do you have another drive in that PC you could try? Even a virtual drive would probably do!

 

I have another drive and a virtual drive on same pc...

 

ASUS DVD-E616A3 1.10 (ATA)
Current Profile: CD-ROM

Disc Information:
Status: Complete
Erasable: No
Sessions: 1
Sectors: 351,696
Size: 720,273,408 bytes
Time: 78:11:21 (MM:SS:FF)

TOC Information:
Session 1...
-> Track 01  (Mode 1, LBA: 0 - 351693)
-> LeadOut  (LBA: 351696)

 

NU2249O YNV759U 1.0 (ATA)
Current Profile: CD-ROM

Disc Information:
Status: Complete
Erasable: No
Sessions: 1
Sectors: 351,696
Size: 720,273,408 bytes
Time: 78:11:21 (MM:SS:FF)

TOC Information:
Session 1...
-> Track 01  (Mode 1, LBA: 0 - 351695)
-> LeadOut  (LBA: 351696)

 

ImgBurn 2.4.0.0 exibited the same response as with the LG Writer.

ImgBurn 2.3.0.0 worked okay with all 3.

[warfab]

Best out I could do with getting screenshot before ImgBurn 2.4.0.0 closes...

 

[LIGHTNING UK!]

You're obviously running Alcohol / DAEMON Tools there.... is it the most recent version and with v1.55 of the SPTD driver?

 

Did you look in event viewer for any clues? (Note that I don't mean the 'log' window when I say that... which is what I think you took it to mean the first time around )

[warfab]

You're obviously running Alcohol / DAEMON Tools there.... is it the most recent version and with v1.55 of the SPTD driver?

 

Using DT v4.10.0218

SPTD v1.50

 

...Did you look in event viewer for any clues? (Note that I don't mean the 'log' window when I say that... which is what I think you took it to mean the first time around )

 

Where do I find that?

Edited February 19, 2008 by warfab

[LIGHTNING UK!]

ok well for the sake of ruling out the dodgy SPTD driver, please try the following...

 

load up Device Manager and click 'View' -> 'Show hidden devices'.

 

Expand the 'Non-Plug and play drivers' branch and locate the 'sptd' entry.

 

Double click it to bring up it's properties, click on the 'Driver' tab (2nd one) and change 'Startup' from 'Boot' to 'Disabled'.

 

Click ok (a few times) and reboot the PC.

 

Then give 2.4.0.0 another go.

 

Change it back to 'Boot' when you're done testing.

 

 

 

Event viewer can be found in Administrative Tools (in control panel - classic view).

[warfab]

ok well for the sake of ruling out the dodgy SPTD driver, please try the following...

 

load up Device Manager and click 'View' -> 'Show hidden devices'.

 

Expand the 'Non-Plug and play drivers' branch and locate the 'sptd' entry.

 

Double click it to bring up it's properties, click on the 'Driver' tab (2nd one) and change 'Startup' from 'Boot' to 'Disabled'.

 

Click ok (a few times) and reboot the PC.

 

Then give 2.4.0.0 another go.

 

Change it back to 'Boot' when you're done testing.

 

 

 

Event viewer can be found in Administrative Tools (in control panel - classic view).

 

Event Viewer didn't show anything ImgBurn related...

 

Note: I thought Event Viewer was part of ImgBurn

 

Will be disabling SPTD and rebooting. Will post results later...

[LIGHTNING UK!]

I doubt it would mention ImgBurn by name but it could be in the 'Application' log or the 'System' one. Basically any sort of error around the time of it crashing would help!

 

Also, do you have DEP enabled? Is it on for all programs / services or just the main ones?

 

That's in System Properties -> Advanced -> Performance Settings -> Data Execution Prevention.

[warfab]

I just rebooted my pc after disabling SPTD (v1.55 after you first mentioned SPTD and before I took the screenshot of Event Viewer), and ImgBurn 2.4.0.0 still displayed the same symptons...

[LIGHTNING UK!]

Maybe you could catch the crash if you opened (ran) ImgBurn from within something like windbg - available for free from microsoft.com

[warfab]

Also, do you have DEP enabled? Is it on for all programs / services or just the main ones?

 

That's in System Properties -> Advanced -> Performance Settings -> Data Execution Prevention.

 

It's turned on only for "essential Windows programs and services"

[LIGHTNING UK!]

Ok well I give up for tonight now!

 

Assuming your forum email accepts files, I'll mail you a build where you have to 'ok' each of the 3 TOC related commands in the morning and we'll take it from there.

 

Night!