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Uncorrectable error during testing


lebonbock

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Hey y'all, I'm burning Windows 10 ISO on DVD. Burning procces went well, without any errors, but then during testing it got to 68% and keep showing errors to each next sector it's getting to. Here is the LOG:

I 21:56:42 Image File Implementation Identifier: Microsoft CDIMAGE UDF
I 21:56:42 Image File File System(s): ISO9660 (Bootable); UDF (1.02)
I 21:56:42 Read Speed (Data/Audio): MAX / MAX
I 21:56:43 Read Speed - Effective: 1,7x - 4x; 4x - 1,7x
I 21:56:43 Verifying Session 1 of 1... (1 Track, LBA: 0 - 2987752)
I 21:56:43 Verifying Track 1 of 1... (MODE1/2048, LBA: 0 - 2987752)
I 21:56:43 Verifying Layer 0... (LBA: 0 - 2092895)
W 22:14:21 Failed to Read Sectors 2007840 - 2007871 - Reason: L-EC Uncorrectable Error
W 22:14:33 Failed to Read Sector 2007840 - Reason: L-EC Uncorrectable Error
W 22:14:33 Sector 2007840 maps to File: \sources\install.wim
W 22:29:21 Retrying (1)...
I 22:29:24 Verifying Sectors...
W 22:29:46 Failed to Read Sectors 2030688 - 2030719 - Reason: L-EC Uncorrectable Error
W 22:30:06 Failed to Read Sectors 2040448 - 2040479 - Reason: L-EC Uncorrectable Error
W 22:30:20 Failed to Read Sector 2040465 - Reason: L-EC Uncorrectable Error
W 22:30:20 Sector 2040465 maps to File: \sources\install.wim
W 22:30:32 Retrying (1)...
W 22:30:41 Retry Failed - Reason: L-EC Uncorrectable Error
W 22:34:58 Retrying (2)...
W 22:35:06 Retry Failed - Reason: L-EC Uncorrectable Error
W 22:35:08 Retrying (3)...
W 22:35:17 Retry Failed - Reason: L-EC Uncorrectable Error
W 22:43:00 Failed to Read Sector 2040465 - Reason: L-EC Uncorrectable Error
W 22:43:00 Sector 2040465 maps to File: \sources\install.wim
W 22:43:29 Failed to Read Sectors 2052160 - 2052191 - Reason: L-EC Uncorrectable Error
W 22:43:41 Failed to Read Sector 2052178 - Reason: L-EC Uncorrectable Error
W 22:43:41 Sector 2052178 maps to File: \sources\install.wim
W 22:43:58 Failed to Read Sector 2052179 - Reason: L-EC Uncorrectable Error
W 22:43:58 Sector 2052179 maps to File: \sources\install.wim
W 22:44:12 Failed to Read Sector 2052180 - Reason: L-EC Uncorrectable Error
W 22:44:12 Sector 2052180 maps to File: \sources\install.wim
W 22:44:27 Failed to Read Sector 2052181 - Reason: L-EC Uncorrectable Error
W 22:44:27 Sector 2052181 maps to File: \sources\install.wim
W 22:44:42 Failed to Read Sector 2052182 - Reason: L-EC Uncorrectable Error
W 22:44:42 Sector 2052182 maps to File: \sources\install.wim
W 22:44:51 Failed to Read Sector 2052183 - Reason: L-EC Uncorrectable Error
W 22:44:51 Sector 2052183 maps to File: \sources\install.wim
W 22:45:00 Failed to Read Sector 2052184 - Reason: L-EC Uncorrectable Error
W 22:45:00 Sector 2052184 maps to File: \sources\install.wim
W 22:45:09 Failed to Read Sector 2052185 - Reason: L-EC Uncorrectable Error
W 22:45:09 Sector 2052185 maps to File: \sources\install.wim
W 22:45:18 Failed to Read Sector 2052186 - Reason: L-EC Uncorrectable Error
W 22:45:18 Sector 2052186 maps to File: \sources\install.wim
W 22:45:27 Failed to Read Sector 2052187 - Reason: L-EC Uncorrectable Error
.... and so on....

Somwhere in the other topic i found someone writting that "The "W" indicates that those are all warnings rather than errors, so I don't think that's an issue unless it says "E" instead of "W"." But as I'm writing this it got around 120 next errors :D I guess it's not good or is there a way to fix that? 

Here'e also prinst screen.

Bez tytułu 1.png

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Post from the Log the actual burn, not just the Verify.  I've got a feeling I know the answer, but I need to see the actual burn part first.  From the screenshot, it looks like you're trying to burn a DVD+R DL.  Also, it looks like it most likely failed the Verify at the layer change.  This is usually indicative of using cheap discs like CMC/Verbatim Life Series discs or your drive has a bad write strategy in the firmware for that type of media.  The burn part of the Log will tell me what you used.  To access the Log, open Help and choose ImgBurn logs.  The log folder opens.  Open the LOG file for viewing and find the burning portion of that disc where Verify failed.  Copy and paste that part of the log.  Or, if you want, just attach the entire LOG file to a post and I'll go through it towards the end to find what I'm looking for.

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Thanks for the quick reply ;) - that's whole Log file:

; //****************************************\\
;   ImgBurn Version 2.5.8.0 - Log
;   wtorek, 15 czerwiec 2021, 23:20:09
; \\****************************************//
;
;
I 23:18:11 ImgBurn Version 2.5.8.0 started!
I 23:18:11 Microsoft Windows 8 Core x64 Edition (6.2, Build 9200)
I 23:18:11 Total Physical Memory: 8 300 076 KiB  -  Available: 3 659 084 KiB
I 23:18:12 Initialising SPTI...
I 23:18:12 Searching for SCSI / ATAPI devices...
I 23:18:13 -> Drive 1 - Info: TSSTcorp CDDVDW SN-208BB SC00 (D:) (SATA)
I 23:18:13 Found 1 DVD±RW/RAM!
I 23:20:08 Close Request Acknowledged
I 23:20:08 Closing Down...
I 23:20:09 Shutting down SPTI...
I 23:20:09 ImgBurn closed!

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It's highly unusual that you have a Verify log but not an actual burn log.

 

There's good Verbatim and bad Verbatim.  The bad Verbatim is the Life Series you find in brick and mortar stores.  Those are the CMC junk.  The good Verbatim is the DataLife Plus/AZO MKM series which you will only find in online stores like Amazon.com.

 

Here's how you can tell if you've got the bad CMC Verbatim DVD+R DL.  Insert this disc that is failing Verify into a drive and open ImgBurn in Read mode.  ImgBurn will populate the right side window with info on the disc it has detected.  Near the top of this info is a listing called MID.  This is the Manufacturer ID and tells you who actually made the disc.  If MID has CMC anywhere in it, you've got the Life Series junk.  What does your MID say?

 

I just ordered some of the DataLife Plus today, actually.

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The log only gets saved when you exit the program.

If you haven't done that yet, copy and paste everything from the log window instead (use CTRL+A to select all of the it).

Your posts are missing key info that we'd normally easily get from a complete log of a burn/verify operation.

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Here's the important part:

; //****************************************\\
;   ImgBurn Version 2.5.8.0 - Log
;   sobota, 19 czerwiec 2021, 10:28:48
; \\****************************************//
;
;
I 21:24:36 ImgBurn Version 2.5.8.0 started!
I 21:24:36 Microsoft Windows 8 Core x64 Edition (6.2, Build 9200)
I 21:24:36 Total Physical Memory: 8 300 076 KiB  -  Available: 4 821 336 KiB
I 21:24:36 Initialising SPTI...
I 21:24:36 Searching for SCSI / ATAPI devices...
I 21:24:37 -> Drive 1 - Info: TSSTcorp CDDVDW SN-208BB SC00 (D:) (SATA)
I 21:24:37 Found 1 DVD±RW/RAM!
I 21:30:30 Operation Started!
I 21:30:30 Source File: C:\Users\user\Desktop\Moje dokumenty\Nowy komputer\Windows\win10PLK64bit.iso
I 21:30:30 Source File Sectors: 2 987 753 (MODE1/2048)
I 21:30:30 Source File Size: 6 118 918 144 bytes
I 21:30:30 Source File Volume Identifier: CCCOMA_X64FRE_PL-PL_DV9
I 21:30:30 Source File Volume Set Identifier: 16dc0000MS UDFBridge
I 21:30:30 Source File Application Identifier: CDIMAGE 2.56 (01/01/2005 TM)
I 21:30:30 Source File Implementation Identifier: Microsoft CDIMAGE UDF
I 21:30:30 Source File File System(s): ISO9660 (Bootable); UDF (1.02)
I 21:30:30 Destination Device: [0:0:0] TSSTcorp CDDVDW SN-208BB SC00 (D:) (SATA)
I 21:30:30 Destination Media Type: DVD-R DL (Disc ID: MKM 03RD30)
I 21:30:30 Destination Media Supported Write Speeds: 3x; 4x; 6x
I 21:30:30 Destination Media Sectors: 4 171 712
I 21:30:30 Destination Media L0 Data Zone Capacity: 2 092 896 (Changeable: No)
I 21:30:30 Write Mode: DVD
I 21:30:30 Write Type: DAO
I 21:30:30 Write Speed: MAX
I 21:30:30 Link Size: Auto
I 21:30:30 Lock Volume: Yes
I 21:30:30 Test Mode: No
I 21:30:30 OPC: No
I 21:30:30 BURN-Proof: Enabled
I 21:30:30 Write Speed Successfully Set! - Effective: 8 310 KB/s (6x)
I 21:30:31 Optimal L0 Data Zone Capacity: 2 092 896
I 21:30:31 Optimal L0 Data Zone Method: ECC Block Boundary
I 21:30:31 L0 Data Zone Capacity - Effective: 2 092 896
I 21:30:34 Filling Buffer... (80 MiB)
I 21:30:34 Writing LeadIn...
I 21:31:51 Writing Session 1 of 1... (1 Track, LBA: 0 - 2987752)
I 21:31:52 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 2987752)
I 21:31:52 Writing Layer 0... (LBA: 0 - 2092895)
I 21:43:19 Writing Layer 1... (LBA: 2092896 - 2987752)
I 21:48:41 Synchronising Cache...
I 21:56:04 Exporting Graph Data...
I 21:56:04 Graph Data File: C:\Users\user\AppData\Roaming\ImgBurn\Graph Data Files\TSSTcorp_CDDVDW_SN-208BB_SC00_PIĄTEK-18-CZERWIEC-2021_21-30_MKM_03RD30_MAX.ibg
I 21:56:04 Export Successfully Completed!
I 21:56:04 Operation Successfully Completed! - Duration: 00:25:33
I 21:56:04 Average Write Rate: 5 922 KiB/s (4.4x) - Maximum Write Rate: 8 321 KiB/s (6.2x)
I 21:56:04 Cycling Tray before Verify...
W 21:56:35 Waiting for device to become ready...
I 21:56:37 Device Ready!
I 21:56:42 Operation Started!
I 21:56:42 Source Device: [0:0:0] TSSTcorp CDDVDW SN-208BB SC00 (D:) (SATA)
I 21:56:42 Source Media Type: DVD-R DL (Book Type: DVD-R) (Disc ID: MKM 03RD30)
I 21:56:42 Source Media Supported Read Speeds: 4x
I 21:56:42 Source Media Supported Write Speeds: 3x; 4x; 6x
I 21:56:42 Source Media Sectors: 2 987 753 (Track Path: OTP - L0: 2 092 896 - L1: 894 857)
I 21:56:42 Source Media Size: 6 118 918 144 bytes
I 21:56:42 Image File: C:\Users\user\Desktop\Moje dokumenty\Nowy komputer\Windows\win10PLK64bit.iso
I 21:56:42 Image File Sectors: 2 987 753 (MODE1/2048)
I 21:56:42 Image File Size: 6 118 918 144 bytes
I 21:56:42 Image File Volume Identifier: CCCOMA_X64FRE_PL-PL_DV9
I 21:56:42 Image File Volume Set Identifier: 16dc0000MS UDFBridge
I 21:56:42 Image File Application Identifier: CDIMAGE 2.56 (01/01/2005 TM)
I 21:56:42 Image File Implementation Identifier: Microsoft CDIMAGE UDF
I 21:56:42 Image File File System(s): ISO9660 (Bootable); UDF (1.02)
I 21:56:42 Read Speed (Data/Audio): MAX / MAX
I 21:56:43 Read Speed - Effective: 1,7x - 4x; 4x - 1,7x
I 21:56:43 Verifying Session 1 of 1... (1 Track, LBA: 0 - 2987752)
I 21:56:43 Verifying Track 1 of 1... (MODE1/2048, LBA: 0 - 2987752)
I 21:56:43 Verifying Layer 0... (LBA: 0 - 2092895)
W 22:14:21 Failed to Read Sectors 2007840 - 2007871 - Reason: L-EC Uncorrectable Error
W 22:14:33 Failed to Read Sector 2007840 - Reason: L-EC Uncorrectable Error
W 22:14:33 Sector 2007840 maps to File: \sources\install.wim
W 22:29:21 Retrying (1)...
I 22:29:24 Verifying Sectors...
W 22:29:46 Failed to Read Sectors 2030688 - 2030719 - Reason: L-EC Uncorrectable Error
W 22:30:06 Failed to Read Sectors 2040448 - 2040479 - Reason: L-EC Uncorrectable Error
W 22:30:20 Failed to Read Sector 2040465 - Reason: L-EC Uncorrectable Error
W 22:30:20 Sector 2040465 maps to File: \sources\install.wim
W 22:30:32 Retrying (1)...
W 22:30:41 Retry Failed - Reason: L-EC Uncorrectable Error
W 22:34:58 Retrying (2)...
W 22:35:06 Retry Failed - Reason: L-EC Uncorrectable Error
W 22:35:08 Retrying (3)...
W 22:35:17 Retry Failed - Reason: L-EC Uncorrectable Error
W 22:43:00 Failed to Read Sector 2040465 - Reason: L-EC Uncorrectable Error
W 22:43:00 Sector 2040465 maps to File: \sources\install.wim
W 22:43:29 Failed to Read Sectors 2052160 - 2052191 - Reason: L-EC Uncorrectable Error
W 22:43:41 Failed to Read Sector 2052178 - Reason: L-EC Uncorrectable Error
W 22:43:41 Sector 2052178 maps to File: \sources\install.wim
W 22:43:58 Failed to Read Sector 2052179 - Reason: L-EC Uncorrectable Error
W 22:43:58 Sector 2052179 maps to File: \sources\install.wim

Rest of similar errors removed for sake of length.


W 23:28:29 Failed to Read Sector 2052405 - Reason: L-EC Uncorrectable Error
W 23:28:29 Sector 2052405 maps to File: \sources\install.wim
W 23:28:40 Failed to Read Sectors 2053440 - 2053471 - Reason: L-EC Uncorrectable Error

W 23:33:59 Failed to Read Sector 2053539 - Reason: L-EC Uncorrectable Error
W 23:33:59 Sector 2053539 maps to File: \sources\install.wim
I 23:34:04 Abort Request Acknowledged
W 23:34:09 Failed to Read Sector 2053540 - Reason: L-EC Uncorrectable Error
W 23:34:09 Sector 2053540 maps to File: \sources\install.wim
E 23:34:09 Failed to Verify Sectors!
I 23:34:14 Exporting Graph Data...
I 23:34:15 Graph Data File: C:\Users\user\AppData\Roaming\ImgBurn\Graph Data Files\TSSTcorp_CDDVDW_SN-208BB_SC00_PIĄTEK-18-CZERWIEC-2021_21-30_MKM_03RD30_MAX.ibg
I 23:34:15 Export Successfully Completed!
E 23:34:15 Operation Aborted! - Duration: 01:37:27
I 23:34:15 Average Verify Rate: 703 KiB/s (0.5x) - Maximum Verify Rate: 5 507 KiB/s (4.1x)
I 10:28:48 Close Request Acknowledged
I 10:28:48 Closing Down...
I 10:28:48 Shutting down SPTI...
I 10:28:48 ImgBurn closed!

 

You're not using the cheap Verbatim.  You're using the MKM, which is the high quality stuff, so, it's not what I thought it was initially.  You are using DVD-R DL and hardly anyone uses those anymore.  My guess is it's the drive you're using.  It doesn't like those kinds of discs you're using.  TSSTcorp have been known to be problematic drives.  You could try seeing if there's a firmware update for this drive.  The issue will need to be tackled by a firmware update, but there may not be one available and, frankly, companies really don't care when you tell them the firmware needs updating.  In Read or Write mode, right click on the drive and choose the last option in the context menu to check for firmware updates.

 

Barring that, there are 2 solutions: 1.) try a different kind of disc.  Try the Verbatim DataLife Plus (Not the Life series.)/AZO DVD+R DL.  Generally when you want to burn a double layer disc, you go with DVD+R DL anymore.  2.) replace your drive with something else.

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