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strange freeze when burning audio CD from cuesheet

viktor

By viktor
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viktor ISF Newbie

viktor

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hey,

 

i got a nasty bug here. i got one certain cuesheet which freezes my xp (imgburn 2.4.1.0). it goes up to 14%, and then the writer stops blinking, and nothing happens after that. heres the .cue:

 

PERFORMER "Mixed By: Hiver & Hammer"
TITLE "A Trip in Trance (CD1)"
FILE "A Trip in Trance (CD1 Mixed by Hiver Hammer).mp3" MP3
 TRACK 01 AUDIO
TITLE "Midtone - Pearl"
INDEX 01 00:00:00
 TRACK 02 AUDIO
TITLE "Sonorous - Protonic (Ronski Speed Mix)"
INDEX 01 05:40:44
 TRACK 03 AUDIO
TITLE "Above & Beyond - Far From In Love"
INDEX 01 11:30:45
 TRACK 04 AUDIO
TITLE "Push vs. Globe - Tranceformation"
INDEX 01 16:37:20
 TRACK 05 AUDIO
TITLE "Hemstock & Jennings - Northern Lights"
INDEX 01 22:39:42
 TRACK 06 AUDIO
TITLE "Hiver & Hammer feat. Javah - 5 Million Miles (H&H's Different Gear Mix)"
INDEX 01 28:13:59
 TRACK 07 AUDIO
TITLE "Supakane - Theme From Supakane (John '00' Fleming Dub)"
INDEX 01 34:52:40
 TRACK 08 AUDIO
TITLE "Dj Cor Fijneman feat. Jan Johnston - Venus (DJ Ti�sto Remix)"
INDEX 01 40:27:12
 TRACK 09 AUDIO
TITLE "Darren Tate vs. Jono Grant - Let The Light Shine In (Jono's Vox Mix)"
INDEX 01 44:38:10
 TRACK 10 AUDIO
TITLE "GTR - Mistral"
INDEX 01 51:36:50
 TRACK 11 AUDIO
TITLE "Holden & Thompson - Nothing (Hiver & Hammer Remix)"
INDEX 01 57:25:49
 TRACK 12 AUDIO
TITLE "Oceanforce - Euphoric Dream (Free Radical Mix)"
INDEX 01 62:48:30
 TRACK 13 AUDIO
TITLE "Paul van Dyk - Otro Dia"
INDEX 01 66:31:58
 TRACK 14 AUDIO
TITLE "Aluna - All of My Life (Van Check & Fierce Mix)"
INDEX 01 72:06:29

 

it stops at the 2nd track... i cant reboot, shut down, or start any new program. it wont power down by pressing the power button. only reset helps.

i also tried with another cuesheet, it worked like a charm:

 

TITLE "Progression"
FILE "Markus Schulz - Progression.mp3" MP3
 TRACK 01 AUDIO
TITLE "I Am"
PERFORMER "Markus Schulz vs. Chakra"
INDEX 01 00:00:00
 TRACK 02 AUDIO
TITLE "Spilled Cranberries"
PERFORMER "Markus Schulz"
INDEX 01 06:26:38
 TRACK 03 AUDIO
TITLE "On A Wave"
PERFORMER "Markus Schulz feat. Anita Kelsey"
INDEX 01 10:46:07
 TRACK 04 AUDIO
TITLE "Lost Cause"
PERFORMER "Markus Schulz feat. Carrie Skipper"
INDEX 01 16:17:38
 TRACK 05 AUDIO
TITLE "Mainstage"
PERFORMER "Markus Schulz"
INDEX 01 22:59:40
 TRACK 06 AUDIO
TITLE "Fly To Colors"
PERFORMER "Markus Schulz"
INDEX 01 24:26:50
 TRACK 07 AUDIO
TITLE "Let It Go"
PERFORMER "Markus Schulz"
INDEX 01 31:46:35
 TRACK 08 AUDIO
TITLE "Daydream"
PERFORMER "Markus Schulz feat. Andy Moor"
INDEX 01 37:13:35
 TRACK 09 AUDIO
TITLE "SLA9"
PERFORMER "Markus Schulz"
INDEX 01 43:07:53
 TRACK 10 AUDIO
TITLE "Perfect"
PERFORMER "Markus Schulz feat. Dauby"
INDEX 01 49:29:01
 TRACK 11 AUDIO
TITLE "Trinidad To Miami"
PERFORMER "Markus Schulz"
INDEX 01 56:02:19
 TRACK 12 AUDIO
TITLE "Cause You Know"
PERFORMER "Markus Schulz feat. Departure"
INDEX 01 63:57:28
 TRACK 13 AUDIO
TITLE "Cause You Know (Is This The End)"
PERFORMER "Markus Schulz feat. Departure"
INDEX 01 71:55:13

 

then i though the cause of the problem is the missing PERFORMER field. but then i found another cuesheet:

 

REM GENRE Electronic
REM DATE 2005
REM COMMENT  YEAR: 2005
PERFORMER "Ulrich Schnauss"
TITLE "Far Away Trains Passing By (Bonus CD)"
REM REPLAYGAIN_ALBUM_GAIN -6.38 dB
REM REPLAYGAIN_ALBUM_PEAK 0.977448
FILE "Ulrich Schnauss - Far Away Trains Passing By (Bonus CD).flac" WAVE
 TRACK 01 AUDIO
TITLE "sunday evening in your street"
REM REPLAYGAIN_TRACK_GAIN -5.65 dB
REM REPLAYGAIN_TRACK_PEAK 0.977448
INDEX 01 00:00:00
 TRACK 02 AUDIO
TITLE "suddenly the trees are giving away"
REM REPLAYGAIN_TRACK_GAIN -5.74 dB
REM REPLAYGAIN_TRACK_PEAK 0.977448
INDEX 01 06:44:73
 TRACK 03 AUDIO
TITLE "nothing happens in june"
REM REPLAYGAIN_TRACK_GAIN -4.75 dB
REM REPLAYGAIN_TRACK_PEAK 0.977448
INDEX 01 13:07:47
 TRACK 04 AUDIO
TITLE "as if you've never been away"
REM REPLAYGAIN_TRACK_GAIN -6.57 dB
REM REPLAYGAIN_TRACK_PEAK 0.977448
INDEX 01 19:24:56
 TRACK 05 AUDIO
TITLE "crazy for you"
REM REPLAYGAIN_TRACK_GAIN -6.83 dB
REM REPLAYGAIN_TRACK_PEAK 0.937927
INDEX 01 26:24:68
 TRACK 06 AUDIO
TITLE "wherever you are"
REM REPLAYGAIN_TRACK_GAIN -6.58 dB
REM REPLAYGAIN_TRACK_PEAK 0.886902
INDEX 01 32:56:72

 

and this one also works. any ideas?

 

edit: i thought the '&' in the 3rd track might cause the trouble, but after deleting it from the cuesheet, it still fails

Edited by viktor
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viktor ISF Newbie

viktor

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You can't call anything a bug until you know what the actual cause is!

 

Where's the log of the burn?

 

Do you have a screenshot of what's on the screen when it's stopped and no longer doing anything?

 

sorry for being so confident....

 

heres the screenshot:

 

http://img403.imageshack.us/img403/517/screenshot006qo1.png

 

and the log in text format:

 

I 21:35:07 ImgBurn Version 2.4.1.0 started!

I 21:35:07 Microsoft Windows XP Professional (5.1, Build 2600 : Szervizcsomag 2)

I 21:35:07 Total Physical Memory: 2 096 308 KB - Available: 1 559 592 KB

I 21:35:07 Initialising SPTI...

I 21:35:07 Searching for SCSI / ATAPI devices...

I 21:35:07 Found 1 DVD

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LIGHTNING UK! ISF God

LIGHTNING UK!

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It would appear the drive is giving up as it moves over to track 3.

 

If you were to attempt to burn that same CUE again (say 5 times), does it fail each time in the exact same place? (please don't just guess if you've not tried it!)

 

If you then try to burn another cue (on the same disc, without rebooting etc) does it work fine first time?

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viktor ISF Newbie

viktor

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It would appear the drive is giving up as it moves over to track 3.

 

If you were to attempt to burn that same CUE again (say 5 times), does it fail each time in the exact same place? (please don't just guess if you've not tried it!)

 

If you then try to burn another cue (on the same disc, without rebooting etc) does it work fine first time?

 

yeah i tried it several times

 

after the last post i waited for imgburn to finish (it didnt). i finally kicked it from task manager, and after some time i could eject the cd. then i erased the disk and now (with no reboot) tried to burn the 3rd cue (far away trains passing by), and now its stalled at 59% :S

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LIGHTNING UK! ISF God

LIGHTNING UK!

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Try any of them. I don't think the files have anything to do with the issue.

 

Use the eject button in imgburn to get the disc out. The tray is locked, that's why the button won't work. ImgBurn issues the unlock command before the eject one so it gets around that problem.

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viktor ISF Newbie

viktor

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Try any of them. I don't think the files have anything to do with the issue.

 

Use the eject button in imgburn to get the disc out. The tray is locked, that's why the button won't work. ImgBurn issues the unlock command before the eject one so it gets around that problem.

 

nope it didnt work. there was a jammed imgburn process in task manager which i was unable to kill. thus i was unable to issue any sw command to the burner. the open button didn't work either. i tried explorer, but then it also freezed. so i rebooted now.

 

but in the meanwhile it came to my mind that the firmware thid drive uses is rpc1 patched. now i try with the stock firmware and will let you know soon how it goes with that

 

edit: no joy, it didn't solve the problem

Edited by viktor
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viktor ISF Newbie

viktor

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i thought i finally realized what the problem was. i installed nero expres (came with the drive), and it also got stuck at 20% (i guess its the same position and differs numerically due to differences in implementation). so i thought the mp3 is corrupt in some way. i edited the cuesheet so that it use the Progression mp3 file. but now it fails again, at 14%. there must be something wrong with the cuesheet but i just donno what the hell it is.

 

could you please try to burn an album with this certain cuesheet (the first one, "a trip in trance")?

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viktor ISF Newbie

viktor

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hmm. it's really fishy. now i booted 64bit xp (the bug was encountered on 32bit xp), and the cue was burnt w/o any problem... i'll try to burn the cue from a wave file... i run out of ideas :)

Edited by viktor
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LIGHTNING UK! ISF God

LIGHTNING UK!

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The program is not in control at the point where it's stopping - I know this because you're unable to abort.

 

Basically it's sent a command to the drive and it then waiting for the OS or whatever to process it.

 

Control is only returned to the application once it's either completed successfully or errored out.

 

You're not getting either of those things happening and that's why the whole system kinda hangs - the I/O subsystem has hung/crashed and rebooting is the only way forwards.

 

Do you know which controller your drive is connected to? Are the drivers up-to-date for your motherboard? What about the bios?

 

You could try following the post in the FAQ relating to resetting DMA (it involves uninstalling your controller and rebooting) - this often fixes a lot of problems.

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viktor ISF Newbie

viktor

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thanks for your ideas. i'll try to update a few drivers now. the bios is the most current to date. in the meanwhile i tried another configuration. to conclude:

 

cue a + mp3 a = fail

cue a + mp3 b = success

cue b + mp3 a = success

cue b + mp3 b = success

 

so both the cue and mp3 works with other files. interesting... :)

 

edit: the drive is connected to sata3

Edited by viktor
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viktor ISF Newbie

viktor

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Sometimes you have 2 SATA controllers on a motherboard. One that's part of the main chipset and the other via a 3rd party controller.

 

You might need to check the manual to work out which is which.

 

hi,

 

i tried it on SATA1 too, but the result was the same. i give up, it must be something wrong in one of the 32bit xp drivers for my motherboard, and imgburn is clearly innocent in this error

 

thanks for you patience and assistance, and special thanks for this great app!

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viktor ISF Newbie

viktor

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FYI, it also fails on 32bit vista (installed recently) and on a PC owned by a friend of mine. i think he uses XP. but for him it fails at 28% and he was able to eject the CD. additionally, he got an I/O Error message (i didn't).

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viktor ISF Newbie

viktor

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Getting an I/O error means it could be something totally different that's making it fail on his pc.

 

Can you post his log?

unless imgburn archives logs automatically, i can't.

 

hm, i checked out, it's in application data. i'll ask for the log the next time i see him and post it here ASAP

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viktor ISF Newbie

viktor

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i donno what kind of cd he used, but i guess it could be the cause of the problem (or the old burner)

 

i burned it on xp64 and it was ok:

 

I 19:55:53 ImgBurn Version 2.4.1.0 started!

I 19:55:53 Microsoft Windows XP Professional x64 Edition (5.2, Build 3790 : Service Pack 2)

I 19:55:53 Total Physical Memory: 2 096 196 KB - Available: 1 476 988 KB

I 19:55:53 Initialising SPTI...

I 19:55:53 Searching for SCSI / ATAPI devices...

I 19:55:54 Found 1 DVD

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viktor ISF Newbie

viktor

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FYI: ok i found sg:

 

http://support.microsoft.com/kb/924051

 

i already placed a hotfix request (i have to beg for it, funny isn't it?:) ), now i'm waiting for their response

 

edit: it seems it's already solved in xp sp3. it also works on windows server 2003 (sp2), which has the same kernel & codebase that windows xp 64bit edit has.

now only vista remains, i'll let ms know that their fix is necessary on vista too

Edited by viktor
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