mmalves

1- Yes 2- Yes 3- Yes, he should update to TS08, but it still doesn't support CMC MAG-D03-64 blanks.

Your burner doesn't support the blanks you're using. Try with Verbatim DVD+R DL blanks and it should work.

Update your burner's firmware (remove any disc and close the tray before updating then reboot after it's finished) and try again. You might also want to burn at 8x or 12x.

In Tools -> Settings -> General tab -> page 2 enable the option Don't Use DirectDraw Overlays and click OK. Now try the preview again.

You can check the drive's capabilities with ImgBurn: while in Write mode, right-click the burner's name and choose Capabilities. There it'll be listed the device's write capabilities. You can also use it to look for the latest firmware, which is always a good idea.

Your SATA controller in RAID mode is messing with the communication to the burner, so set it to AHCI or IDE Enhanced compatibility mode if you can. If you must use RAID mode then look for updated drivers for your SATA RAID controller or you may need to connect the burner to another SATA controller. Depending on your motherboard, the first 2 or the last 2 SATA ports number-wise may operate in a non-RAID mode that's more compatible with optical drives.

Please read the pink banner at the top of this page, i.e. post what you have in your Log window and describe in detail what you're trying to do.

You have to take into account the filesystem overhead. Try using only ISO9660 or UDF and it might fit in your disc.

Either the disc wasn't a good burn or your drive can't read it properly. Try that disc with other drives to see if you can make a disc image out of it.

Go to the laptop's manufacturer website and look for a newer firmware for your burner. Do you have access to another burner, preferably a non-slim one? If you do it might be worth using that burner instead of your GT20N

http://forum.imgburn.com/index.php?showtopic=61 <- this is the guide for burning ISO images. What does ImgBurn show in the status bar when you have a blank DVD in your drive? Also copy and paste here all the text shown in the Log window.

Update your burner's firmware (remove any disc and close the tray before updating then reboot after it's finished) and try again. You might also want to try burning at 6x. Also update to service pack 3 while you're at it.

The win7 ISO shows the winzip icon because winzip associated itself with the .iso file extension. Go to its settings and untick .iso file association, so that ImgBurn can associate with it and when you double-click a .iso image ImgBurn is called for burning.

Device Not Ready (Medium Not Present) isn't an error: it's your drive saying that there's no disc inside, or at least it thinks so. Did you uninstall/reinstall ImgBurn? If you didn't then the burn log should be there. We need to look at it in order to see if there were indeed burning problems or not. Since the verify turned out fine the disc should be good for use.

Since you need it to be external, get a normal sized burner in an external enclosure of your choice. External slim burners are just as bad as internal slim ones. For the burner, the newest models by Optiarc, Lite On and Pioneer are all great burners.

Notice the bold text in my post above: that's the disc identification code: it tells the burner what material was used to make the blank disc, and then the burner can choose the appropriate way to write on that type of material. Did you see that the only available write speed is 4x? That's because Pioneer decided that this material can't be burned faster than that, which is usually a sign of low quality media. The next line shows the error your burner returned when ImgBurn told it to burn those sectors: Write Error. It means the drive wasn't able to write to the disc, which can be caused by dirt on the burner's lens (very unlikely in a new burner like yours) or low quality media. Verbatim only uses 2 dyes: MKM-001-00 for their 2.4x rated blanks which have been in the market ever since dual-layer burning was made available, and MKM-003-00 for their 8x rated blanks, which your new burner probably supports burning up to 10x speed or even more.

That drive is a Lite On model, so you should use the Lite On tab. If your drive/firmware support booktyping then it should work with the Drive (For DVD+R DL Media) option. If you still get an error then the drive/firmware doesn't support booktyping, but don't lose hope just yet: there's a chance that it booktypes to DVD-ROM automatically by itself (most burners do). Unfortunately the only way to know is by burning a DVD+R DL disc

First you need to tell us what exactly is your burner's name (it's shown in that Change Book Type window you're using) and which tab you're using.

Those blanks are rated for 8x burning, so burn at 6x or 4x to see if you get a better quality burn.

With ImgBurn in Write mode and that disc in the drive, please copy and paste here all the disc information text shown in ImgBurn's main window.

Your burner doesn't like the blanks you're using, and we've seen many people having problems with that dye/ink. Use Verbatim DVD+R DL blanks and it should work.

If you knew anything about burning you would know it's all down to the burner/firmware/media combination: the software just feeds the data. There are a few things you could try in order to make those rubbish blanks work with your burner, but since you were so honest and polite, I'll let you figure it out by yourself.

If all "other" programs work then why are you posting here? It's not a problem with ImgBurn, and even though I could easily prove it, you don't seem interested in anything but bashing ImgBurn, so move along and don't waste our time.

Do you still have the VIDEO_TS folder from which you created that ISO image? You can burn the disc directly from that (no need to create an ISO image before burning). There's the possibility that the ISO image is fragmented all over your HDD and this could be killing the transfer rate.

Yes, the ones made in Singapore are the best. If, after cleaning, your burner still doesn't burn them then it's as good as dead and you should be looking for a new burner.